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Contact us
If you have any questions about our products or our services or simply book a driver in Lyon, please contact us, we will get back to you as soon as possible. You can also call us. To book Taxi Lyon with Trustline you have several choices. Trustline, your transport service that tracks your daily journey. So from booking to destination, we are at your disposal. We hope to see you soon !
Trustline is a transport company serving the population with a range of vehicles suitable for everyone. Behind Trustline is a very dynamic team of professional and highly qualified, bilingual and friendly drivers. Our drivers follow the flight plan in real time via the applications available in order to anticipate your trip. Our transfers are made everywhere in the metropolis and can accompany you on all your usual routes or take you to Lyon-Saint Exupéry airport.
FAQ
How do I make sure my driver is there?
Between the taxi reservation in Lyon and the mission. You have nothing to do.
VTC and Taxi Lyon by Trustline, follows your journey from start to finish. In the continuity of the reservation we get back in touch with you 24 hours before the trip to confirm the mission. Then, we assign a driver to your trip as well as the pick-up information. One hour before the transfer, you receive an SMS from the driver to let you know that he is setting off. The driver will be on site twenty (20) minutes before departure. Trustline bends over backwards to serve you.
We carry further, for transfers from the airport. Our driver tracks the flight on the airport application as well as on an application called flight radar24 to be sure to be available when your flight arrives.
How to book a Taxi Lyon with Trustline?
With Trustline, booking Taxi Lyon or VTC in Lyon has never been easier. Indeed, our employees need to know the day, the date, the time of the mission and the destination. In addition to this, certain information such as child seats and the number of passengers are also necessary for our service to be effective and adapted to your situation with all the required equipment. Once the reservation is registered, we will send a confirmation email.
You must verify the accuracy of the information by this email and reconfirm your reservation. It is then saved to the calendar. VTC and Taxi Lyon by Trustline, your satisfaction is our barometer, help us to better organize your trip.
How to recognize my taxi?
Booking Taxi Lyon with Trustline means guaranteed availability and punctuality, our legendary values.
The driver welcomes you with a sign with your name inside the terminals and in the stations. In a friendly atmosphere, you forget the stress of your journey. Once on board our vehicles the driver provides you with a refreshment and ensures that the temperature inside is to your liking. You can request the music or channel of your choice. The route to follow is also your choice if it does not disturb the continuity of the driver’s timetable. You must surely suspect it, your safety and comfort are our priority at Trustline
You are finally at your destination, what does the Trustline driver do?
VTC and Taxi Lyon by Trustline, we are very attentive to your destination.
Once arrived at your destination, you pay on board the vehicle, or choose another method of payment. Taxi Lyon by Trusline, because each customer deserves special attention, we offer several means of payment.
Our driver will open the door for you and make sure you don’t forget anything before you hit the road.