Last updated: 25 September 2026

Website publisher

The website trustline.fr is published by La Conciergerie I Carré (LCIC), a limited liability company (SARL) with share capital of €10,000, registered with the Bourg-en-Bresse Trade and Companies Register under number 950 894 790 (EUID FR0101.950894790).

EU VAT number: FR33 950894790.

Domestic passenger road transport licence for hire no. 2026/84/0001490, issued in Lyon on 20 July 2026 by the Regional Directorate for the Environment, Planning and Housing (DREAL) Auvergne-Rhône-Alpes, valid until 20 December 2035.

Operator registered in the register of chauffeur-driven cars (VTC) under number EVTC001240022, effective 24 July 2024 and valid until 24 July 2029 (certificate issued by the Regional and Interdepartmental Directorate for Infrastructure and Planning of Île-de-France).

Group websites and brands

La Conciergerie I Carré publishes and operates the following websites and brands:

• laconciergerie-icarre.com: website of the La Conciergerie I Carré group
• transfert-lyon.com: Transfert-Lyon, transfers and private drivers from Lyon
• trustline.fr: Trustline, premium chauffeur and events
• vss-cab.com: VSS-Cab, Villefranche-sur-Saône and the Beaujolais
• 228transfers.com: 228 Transfers, transport anywhere in France

Registered office: 844 rue Saint-Exupéry, 01480 Jassans-Riottier, France.
Phone: +33 4 69 96 90 69
Email: booking@trustline.fr

Trustline is a brand of La Conciergerie I Carré.

Publication director

Mr Kotanou Dona Kodzo Akpaki, manager of La Conciergerie I Carré.

Activity

La Conciergerie I Carré provides private passenger transport by chauffeur-driven car (VTC). Services are provided exclusively on prior booking. Trustline is not a taxi service.

Hosting

The website is hosted by IONOS SARL, a limited liability company with share capital of €100,000, 7 place de la Gare, 57200 Sarreguemines, France, RCS Sarreguemines B 431 303 775. Phone: +33 9 70 80 89 11.

Intellectual property

All elements of the website (texts, logos, photographs, layout, brands) are the property of La Conciergerie I Carré or used with permission. Any reproduction, representation or adaptation, in whole or in part, without prior written permission is prohibited.

Liability

La Conciergerie I Carré strives to provide accurate and up-to-date information. However, it cannot be held liable for errors, omissions or unavailability of the website. Links to third-party websites are provided for information only; La Conciergerie I Carré is not responsible for their content.

Consumer mediation

If a dispute arises, the customer first sends a written complaint to our team. If no solution is found, or if no reply is received within two months, a consumer customer may refer the matter free of charge to the consumer mediator we belong to, in accordance with Articles L.611-1 et seq. of the French Consumer Code: CM2C – Centre de la Médiation de la Consommation de Conciliateurs de Justice, 49 rue de Ponthieu, 75008 Paris – +33 1 89 47 00 14 – www.cm2c.net. Mediation requests are made online on the mediator’s website or by post, no later than one year after the written complaint. Full details are given in our terms and conditions.

Personal data

The processing of your personal data is described in our privacy policy.